Apparelus.com > Clothing Return Policy
 
Clothing Return Policy
"LINGERIE" ITEMS CAN NOT BE RETURNED
  • You may return NEW and COMPLETE bundles ONLY.
  • If a bundle is INCOMPLETE, your return WILL NOT BE ACCEPTED.
  • You may return UP TO 4 COMPLETE BUNDLES only.
  • If your return is valued at $100 or less, you have the option to request a refund or store credit
  • If your return value is more than $100, you will be given a STORE CREDIT ONLY which will be applied to your next order.
YOU HAVE 3 BUSINESS DAYS UPON RECEIVING YOUR ORDER TO RETURN YOUR PACKAGE(S)
RETURNS WITHIN 4-10 BUSINESS DAYS OF DELIVERY ARE ACCEPTED AND SUBJECT TO A 20% RESTOCKING FEE.
YOU ARE RESPONSIBLE FOR ALL SHIPPING CHARGES FOR RETURNED MERCHANDISE
  1. YOU MUST INITIATE A RMA REQUEST THROUGH YOUR "MY ACCOUNT" PAGE.
  2. WE WILL RECEIVE AND REVIEW YOUR REQUEST AND ISSUE AN RMA NUMBER. YOU WILL RECEIVE INSTRUCTIONS VIA EMAIL ON HOW TO PROCEED WITH YOUR RETURN.
RETURNS WITHOUT AN RA# WILL BE REFUSED AND SENT BACK AT THE SHIPPER'S EXPENSE.

NO RETURNS ACCEPTED AFTER 10 BUSINESS DAYS FROM DATE OF DELIVERY, NO EXCEPTIONS!
REFUNDS WILL BE ISSUED WITHIN 7-10 BUSINESS DAYS (MAY BE LONGER DEPENDING ON YOUR BANK) OF RECEIVING THE ITEMS. STORE CREDITS WILL BE ISSUED WITHIN 3 BUSINESS OF RECEIVING RETURNS.  

EXCHANGE ONLY FOR CUSTOMERS USING "APPAREL BUCKS" IF NOTIFIED WITHIN 3 BUSINESS DAYS OF RECEIVING YOUR ORDER.

If you have any questions, please contact us at
1-800-866-9070 
1-213-749-1111