"LINGERIE" ITEMS CAN NOT BE RETURNED - You may return NEW and COMPLETE bundles ONLY.
- If a bundle is INCOMPLETE, your return WILL NOT BE ACCEPTED.
- You may return UP TO 4 COMPLETE BUNDLES only.
- If your return is valued at $100 or less, you have the option to request a refund or store credit
- If your return value is more than $100, you will be given a STORE CREDIT ONLY which will be applied to your next order.
YOU HAVE 3 BUSINESS DAYS UPON RECEIVING YOUR ORDER TO RETURN YOUR PACKAGE(S) RETURNS WITHIN 4-10 BUSINESS DAYS OF DELIVERY ARE ACCEPTED AND SUBJECT TO A 20% RESTOCKING FEE. YOU ARE RESPONSIBLE FOR ALL SHIPPING CHARGES FOR RETURNED MERCHANDISE
- YOU MUST INITIATE A RMA REQUEST THROUGH YOUR "MY ACCOUNT" PAGE.
- WE WILL RECEIVE AND REVIEW YOUR REQUEST AND ISSUE AN RMA NUMBER. YOU WILL RECEIVE INSTRUCTIONS VIA EMAIL ON HOW TO PROCEED WITH YOUR RETURN.
RETURNS WITHOUT AN RA# WILL BE REFUSED AND SENT BACK AT THE SHIPPER'S EXPENSE.
NO RETURNS ACCEPTED AFTER 10 BUSINESS DAYS FROM DATE OF DELIVERY, NO EXCEPTIONS! REFUNDS
WILL BE ISSUED WITHIN 7-10 BUSINESS DAYS (MAY BE LONGER DEPENDING ON
YOUR BANK) OF RECEIVING THE ITEMS. STORE CREDITS WILL BE ISSUED WITHIN
3 BUSINESS OF RECEIVING RETURNS.
EXCHANGE ONLY FOR CUSTOMERS USING "APPAREL BUCKS" IF NOTIFIED WITHIN 3 BUSINESS DAYS OF RECEIVING YOUR ORDER.
If you have any questions, please contact us at
1-800-866-9070 ext. 104 or
1-213-749-1111 ext. 104 |
